BUSINESS DISCLAIMER

NATURE OF OUR BUSINESS

My Team Cricket is a custom-order jersey and merchandise printing service operated by CC INNOVATIONS (OPC) PRIVATE LIMITED (CIN: U78100JH2023OPC021360), a registered One Person Company in Jharkhand, India.

It is critically important that you understand the following about our business before placing an order:

• We do not sell ready-made, pre-manufactured, mass-produced, or off-the-shelf products of any kind
• Every single product we make is custom-designed and printed to order based on the specifications you provide and the design you approve
• Each order is unique — materials are cut, printed, and stitched specifically for your order and cannot be reused for another customer
• We are a small, founder-operated business, not a large factory, not an e-commerce platform, and not a franchise of any other brand
• Our production capacity is limited and we take orders based on our current schedule — we may not always be able to accept rush orders
• We operate independently — we are not associated with, endorsed by, or affiliated with any IPL franchise, BCCI, ICC, any national cricket board, or any sportswear brand (Nike, Adidas, Puma, Reebok, etc.)

Because of the custom-made nature of all our products, standard e-commerce policies around returns, exchanges, refunds, and modifications do not apply to our business. Please refer to our Refund & Cancellation Policy and Terms & Conditions for specifics.

COLOR AND PRINT VARIATIONS

This is one of the most important things to understand about custom printing on fabric. Please read this section completely:

Why Colors May Differ

• Digital mockups are approximations, not exact representations. The mockup we share is a digital rendering of how your jersey will look. It is created on a computer screen and represents our best estimate of the final product. However, digital colors and printed-on-fabric colors are inherently different media.
• Every screen displays colors differently. The color you see on your mobile phone, laptop, desktop monitor, or tablet depends on your device's screen technology (LCD, OLED, AMOLED), screen calibration, brightness settings, color profile, and ambient lighting conditions. The exact same mockup file will appear noticeably different on an iPhone vs. a Samsung phone vs. a laptop.
• Fabric absorbs ink differently than paper or screen pixels. When ink is sublimated into polyester fabric, it interacts with the fabric's texture, weave, and coating. Colors may appear slightly lighter, darker, warmer (more yellow/red), or cooler (more blue) compared to the screen version.
• Printing conditions affect output. Temperature, humidity, pressure settings, machine calibration, ink batch, and fabric batch all influence the final print result. Even two prints done on the same day can have marginal variations.
• We do not offer Pantone color matching. Pantone matching requires specialized equipment and processes that are beyond our current production setup. Colors are matched as closely as possible to the digital design, but exact Pantone fidelity is not offered.

These color and print variations are standard across the entire custom printing industry worldwide — not unique to My Team Cricket. They do not constitute a manufacturing defect, a design error, a breach of contract, or a valid reason for refund, return, or exchange.

DESIGN AND CONTENT RESPONSIBILITY

The customer bears full responsibility for the accuracy and legality of the design content. Here is a detailed breakdown:

• Design approval is final and binding. Once you review the mockup and give us your approval (via WhatsApp, email, phone, or any other communication), we proceed with production based on exactly what was shown in the approved mockup. We print what you approve — nothing more, nothing less, nothing different.
• You are responsible for checking every detail. Before approving, verify: every player name (character by character), every jersey number, team name spelling, logo placement and orientation, color accuracy (to the extent your screen allows), text content, font choices, and overall layout.
• We are not editors or proofreaders. If you provide a name with a spelling error ("Rahul" spelled as "Rahlu"), we will print it exactly as you gave it to us. If the error appears in the approved mockup and you didn't catch it, we will print the error.
• Post-approval changes are risky and often impossible. Once production begins, design changes are extremely difficult. Even if production hasn't started, last-minute changes may cause delays and complications. Please finalize everything before approving.
• Missing elements are your responsibility. If you forgot to include a sponsor logo, a player name, an event date, or any other element — and the mockup was approved without it — that's an omission on your part, not a defect on ours.

PRICING DISCLAIMER

• We do not publish or maintain a fixed price list on our website, social media, or anywhere else
• All pricing is custom-quoted based on the specific requirements of each individual order
• Factors that affect pricing include: order quantity, design complexity (number of colors, gradients, detailed artwork), print method, fabric/material choice, level of customization (individual names, numbers, multiple logo placements), number of different designs within the same order, and shipping destination
• A price quoted for one order does not apply to a different order — even if the orders appear similar in scope
• Prices are subject to change over time based on raw material costs, ink prices, fabric supplier pricing, electricity costs, and other economic factors
• Quotes are typically valid for 7 days from the date shared, unless otherwise stated
• Any price displayed or mentioned on the website (if any) is indicative only and does not constitute a binding offer or commitment
• Shipping charges, taxes (GST if applicable), and any additional costs will always be communicated separately and transparently before you confirm

TIMELINE DISCLAIMER

All production and delivery timelines shared by My Team Cricket are estimated and not guaranteed:

• Production estimates (typically 7–15 working days) depend on order size, design complexity, material availability, and our current production workload
• Delivery estimates (3–10 business days after dispatch) depend on courier service performance, your location, and logistics conditions
• Delays can and do occur due to: design revision cycles taking longer than expected, high order volume during tournament seasons, raw material or fabric sourcing delays, printing equipment maintenance or breakdowns, quality re-checks or reprints needed, courier partner delays or logistics disruptions, weather conditions affecting transit, public holidays, festivals, and government holidays, strikes, road blockages, or transportation disruptions, and any other factors beyond our reasonable control
• We will proactively inform you of any significant delays as soon as we become aware of them
• We are not liable for damages, losses, penalties, missed events, missed tournaments, or any consequences arising from delivery delays beyond our reasonable control
• If you have a hard deadline (tournament date, event date, match day), please communicate it clearly at the inquiry stage. We will honestly assess whether we can meet it and advise accordingly. Communicating a deadline does not create a guarantee — it simply helps us plan better.

INTELLECTUAL PROPERTY DISCLAIMER

When you submit designs, logos, images, text, or any visual material for printing:

• You confirm and warrant that you own the intellectual property rights to all submitted material, or that you have obtained proper, documented authorization from the rightful owner to reproduce it on physical products
• You confirm that the submitted material does not infringe on any third party's copyright, trademark, patent, trade dress, or other intellectual property rights
• My Team Cricket does not independently verify the intellectual property status, ownership, or legality of customer-submitted designs. This verification is entirely the customer's responsibility.
• We will not knowingly print content that infringes on clearly established trademarks or copyrights — such as official logos of IPL franchises (MI, CSK, RCB, etc.), national cricket team logos, or branded sportswear marks (Nike swoosh, Adidas stripes, Puma logo) — without documented evidence of authorization
• We reserve the right to refuse any order where we suspect IP infringement, without needing to provide detailed justification. In such cases, any payment received will be fully refunded.
• You agree to indemnify, defend, and hold harmless CC INNOVATIONS (OPC) PRIVATE LIMITED, its founder, employees, and associates from any and all claims, damages, losses, legal fees, or expenses arising from the use of customer-submitted materials that infringe on third-party intellectual property rights

WEBSITE CONTENT DISCLAIMER

The content on myteamcricket.site is provided for informational and illustrative purposes:

• While we make every reasonable effort to keep information accurate, we do not guarantee that all website content is complete, current, accurate, or free from errors at all times
• Product images, mockups, jersey photos, and visual examples shown on the website are for illustration purposes only. They may not represent the exact appearance, color, texture, or quality of your individual final product
• Some images on the website may be computer-generated renderings, stock images, or representative illustrations — not photographs of actual products we have produced
• Descriptions of services, processes, materials, and timelines are general in nature. The specifics for your individual order may vary.
• We reserve the right to update, modify, redesign, or remove any content on the website at any time without prior notice
• Third-party brand names, platform names, or trademarks mentioned on the website (if any) belong to their respective owners and are used purely for descriptive or referential purposes

NO GUARANTEED OUTCOMES

We are committed to doing our best work on every order, but we explicitly do not guarantee specific outcomes:

• We do not claim "best quality" — quality perception is subjective and varies from person to person. We strive for good quality but cannot promise it will meet every individual's personal expectations.
• We do not claim "lowest prices" — our pricing is fair for the custom work we provide, but we make no representation that we are the cheapest option available in the market.
• We do not claim "fastest delivery" — our timelines are reasonable for custom production, but many factors affect speed and we cannot control all of them.
• We do not claim that the printed product will be identical to the digital mockup — as explained in the Color and Print Variations section above, inherent differences exist between screens and fabric.
• We do not claim that our services will be uninterrupted, error-free, or available at all times — our website may experience downtime, and our production may be paused for maintenance or holidays.
• We do not claim any specific durability guarantees — while we use quality materials, the longevity of custom-printed jerseys depends on care, washing practices, frequency of use, and storage conditions.

We believe in honest, straightforward communication. We will tell you what we can do, set realistic expectations, and do our best to deliver on them. But we avoid making sweeping claims or promises that we cannot consistently back up for every single order.

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable Indian law:

• CC INNOVATIONS (OPC) PRIVATE LIMITED, its founder (Gourav Kumar), employees, contractors, and associates shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to the use of our products, website, or services
• This includes, but is not limited to: loss of profits, loss of revenue, loss of data, loss of business opportunities, loss of goodwill, missed events or tournaments, personal embarrassment, emotional distress, cost of substitute services, or any other losses — whether or not we were advised of the possibility of such damages
• Our total aggregate liability for any claim arising from or related to a specific order shall not exceed the total amount actually paid by the customer for that specific order
• This limitation applies regardless of the legal theory of liability — whether based on contract, tort, negligence, strict liability, warranty, or any other theory
• Nothing in these Terms excludes or limits liability that cannot be excluded or limited under Indian law

ORDER CONFIRMATION REQUIREMENTS

To be absolutely clear about when a binding order is created and when it is not:

• An inquiry (contacting us with your requirement) does NOT create an order
• A mockup design (us creating a design for you) does NOT create an order
• A price quote (us sharing pricing) does NOT create an order
• A confirmed, binding order requires ALL THREE of the following conditions to be met simultaneously: (1) you have explicitly approved the final mockup design, (2) you have accepted the quoted price, and (3) we have received your payment
• Until all three conditions are fulfilled, no binding agreement exists between you and My Team Cricket, and either party may walk away without obligation
• Even after confirmation, we reserve the right to cancel an order if we discover that the design contains illegal content, hate speech, content that infringes on clearly established intellectual property rights, or content we find objectionable. In such cases, a full refund will be issued.

THIRD-PARTY SERVICES

Our business relies on several third-party services for certain operational functions:

• Courier and logistics partners (Delhivery, BlueDart, DTDC, India Post, etc.) for package delivery. We are not responsible for courier-related delays, damages, losses, or service failures beyond what we can reasonably control or claim from the courier company.
• Payment processors (UPI providers, bank transfer systems) for handling financial transactions. We do not process or store your financial data and are not liable for payment processing errors, delays, or security breaches at the payment processor's end.
• Communication platforms (WhatsApp, email, phone networks) for customer communication. We are not responsible for message delivery failures, delays, or data handling by these platforms.
• Website hosting and infrastructure providers for keeping our website running. We are not liable for hosting-related downtime, data loss, or security incidents beyond our control.

While we choose reputable service providers, their performance is ultimately outside our direct control.

FORCE MAJEURE

We are not liable for failure or delay in meeting our obligations due to events beyond our reasonable control, including but not limited to: natural disasters (earthquakes, floods, cyclones, storms), pandemics or epidemics, government lockdowns, curfews, or movement restrictions, wars, civil unrest, or political instability, strikes or labor disputes, power failures, internet outages, or infrastructure disruptions, fire, explosion, or equipment failure, supply chain disruptions or raw material shortages, changes in law or regulation, or any other act of God or force majeure event.

In the event of force majeure, we will communicate the situation to affected customers and make reasonable efforts to fulfill orders as soon as conditions permit.

GOVERNING LAW AND JURISDICTION

This Disclaimer, along with all other policies published on this website (Privacy Policy, Terms & Conditions, Refund Policy, Shipping Policy), is governed by and construed in accordance with the laws of India. Any disputes, claims, or legal proceedings arising from or related to this Disclaimer, our products, our website, or our services shall be subject to the exclusive jurisdiction of the courts in Ranchi, Jharkhand, India.

CHANGES TO THIS DISCLAIMER

We may update this Disclaimer from time to time to reflect changes in our business practices, products, technology, or legal requirements. When changes are made, the "Last updated" date at the top of this page will be revised. We encourage you to review this page periodically. Your continued use of our website or services after changes are posted constitutes acceptance of the updated Disclaimer.

CONTACT INFORMATION